Understanding Reference Check results in your Credential Passport

When you submit your referee details, the Reference Check tile in your passport will initially appear with a Pending status. This status will remain until both of your referees have completed their references. Once both references have been provided, the tile will show a Shared status.

The progress of each reference can be viewed by clicking the View details / Details button on your Reference Check tile. If one or both of your referees do not respond to your request for a reference, the tile will display an Update required status and you will be prompted to nominate up to two additional employment referees.

Completed checks will show the following information for each reference:

• Your role
• Organisation
• Referee’s name
• Referee’s email address
• Referee’s job title
• Reference completion date

They will not show any ratings or comments provided by the referees.