About cloud backup in SEEK Pass app

Cloud backup lets you save copies of documents stored in SEEK Pass to your personal cloud account. This can help you restore your documents if you change devices, reset your device, or delete and reinstall the SEEK Pass app.

Your documents are encrypted on your device before they are backed up. They are stored in your cloud account as encrypted files rather than readable images or documents.

Which cloud services are supported?

The cloud service used depends on your device:

• iOS: iCloud
• Android: Google Drive

Other cloud storage services are not currently supported.

Backups cannot be transferred between iOS and Android. For example, an iCloud backup cannot be restored to an Android device.

What is included in a cloud backup?

Cloud backup applies to eligible documents stored in your SEEK Pass document wallet, including verified documents you have added to SEEK Pass.

Cloud backup does not include all SEEK Pass account information or other SEEK Pass features.

Is cloud backup automatic?

No. Cloud backup is not automatic.

You choose which documents to back up. When you add a new document to SEEK Pass, you will need to back it up separately.

You can check your Document storage settings to see which documents have not yet been backed up.