If your passport does not have an NFC chip or the scan fails, you can still complete your Digital Identity verification.
To proceed with verification, please follow the steps below:
- Scan the photo page of your passport.
- When prompted to scan your passport's NFC chip, the system will try for up to one minute before it times out. Please let it run its course 2 times and then tap on the button 'I don't have an e-Passport'.
- Simply follow the prompts to upload an image of your passport and a self-portrait, then submit your check for verification.
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